Visit our store

The LFG Squad

Unit G21, 129-130 Connaught Road West, Sai Ying Pun, SOLO Building

*Kindly note that at the moment, our in-person store is by booking only. Please book in a timeslot for the following services:

  • Online order pick-up
  • In-person fitting appointment
  • In-person shopping appointment

Overview

The LFG Squad Limited takes your privacy very seriously. This Privacy Policy is written to inform you of our privacy policies and practices with respect to how we collect, use and protect your personal information.

This website will collect important customer information in an effort to enhance and personalize your shopping experience. However, when shopping with us, we want you to feel confident that your personal information is well protected.

If you have questions or suggestions regarding our privacy standards please email support@thelfgsquad.com.

Collected Information

When you place an order, submit your account information, or participate in The LFG Squad's promotions, our Site collects your personal information such as your name, e-mail address, contact number, and mailing address. We will use this collected information to process and fulfill your order, and keep you up to date regarding shipping and future order updates.

Please note that all payment gateways on this Site are done using a third-party provider, such as PayPal, Stripe, and Google Pay. We do not keep any of your bank account details when you are shopping with us.

We do, however, maintain a record of your purchase history, product interests, and other details that might enable us to improve your shopping experience. Analytics and traffic patterns via the website platform and Google Analytics may also be used to help us improve the design of our website, the products we make, and the exclusive services we offer.

Your privacy is of the utmost importance to us. We understand and recognize that we must maintain and use customer information responsibly. Please note: you are not required to submit any information to our Site. However, without providing the requested information, you may be unable to access certain features of our Site, including placing an order.

Third Parties

Please note that the Sites may contain links to other third-party websites that are not controlled or operated by us. This Privacy Policy does not apply to such third-party websites, and we are not responsible for the content of such third-party websites or the privacy practices of such third parties. Therefore, The LFG Squad Limited encourages you to request and review the privacy policies of any third parties before disclosing your personal information to such parties or when visiting such third-party websites.

Cookies

When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterward to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page affected by your preferences.

Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook and Instagram will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Site Statistics

Web data is collected to monitor user trends on our Site. Analytical data such as hits to our server, traffic patterns, and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific Site users. In addition, like most websites, our Site may utilize “web beacons,” “pixel tags” or other tracking technologies to help us study the actions of our users through non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve our overall Site experience.

Information Sharing With Other Parties

The LFG Squad Limited. will never sell your e-mail address. We do not share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third-party website linked to our Site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.

Modification Of Policies

It is at our sole discretion that The LFG Squad Limited may modify this Privacy Policy to better serve our customers. Please check back often to review any new modifications that have been made.